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ICS Refrigeration believes that protecting your privacy is
important. Our policies have been designed to meet your needs and as well,
they conform to The Personal Information Protection and Electronic
Documents Act which is Federal legislation that is now (effective
January 1, 2004) applicable to all organizations in Canada unless
exempted under the statute.
We may from time to time use certain information commonly called
cookies on your computer to save you time as a visitor and user of our web
site. We do not collect personal information in this fashion. If you do
not wish this convenience, your browser will likely enable you to reject
information includes any factual or subjective information, recorded or
not, about an identifiable individual. This includes information in any
form, such as:
age, name, ID numbers, income, ethnic origin, or blood type
opinions, evaluations, comments, social status, or disciplinary
employee files, credit records, loan records, medical records,
existence of a dispute with a client, intentions (for example, to
acquire goods or services, or change jobs)
does not include the name, title, business address or telephone number of
an employee of an organization.
ICS Refrigeration collects personal information only for the following
To provide the products or services that you have requested and
maintain commercial relations with you;
To understand your needs and recommend products and services
To manage our business which includes partnership and employment
To meet legal and regulatory requirements.
We will not use
your personal information for any other reason without your consent.
share your information with third parties to assist in completing the
above uses. Any third party used must adhere to our privacy policies or be
allowed by the legislation. Examples would include but is not limited to an outside payroll service,
an agent hired to perform a service for you, a collection agency, a law
enforcement agency or emergency services.
ICS Refrigeration policies are based on a model code for protection of
We have established
a Privacy Officer who is part of senior management to ensure our policies
are in force.
We inform and train staff on privacy issues.
the purpose for collecting information before collecting it.
We will obtain
consent before collection of information.
We will only
collect the information we need for the stated purpose.
We use information only for the purpose of collection
unless we receive consent or are required by law.
We have policies as to how long the information is kept.
We have policies for the safe destruction of the information.
We will use our best
efforts to keep your information up to date.
policies to safeguard your information against unauthorized access,
disclosure, copying, use or modification.
Our clients and employees
are informed of our policies and practices for managing personal
give individuals reasonable access to their information and correct any
personal information if its accuracy and completeness is challenged and
found to be deficient. There are limited exceptions to this which are set
out in the legislation.
investigate all complaints. Address them to:
If we do not
resolve the issue to your satisfaction you may contact
201 - 2631 176A Street
Surrey, BC V3s 4G8
Commissioner of Canada
112 Kent St
Ottawa, Ont., K1A